stone candles

Author: admin

  • Jio Customer Care Number (2026)

    Jio Customer Care Number (2026) Toll Free, Email & Support

    Home › Customer Care Numbers › Jio

    Support Guide

    Jio Customer Care Number (2026)

    Updated for 2026 · Cross-checked against Jio’s official help pages

    If you’re a Reliance Jio user looking for the Jio customer care number, the good news is Jio keeps this simple: one number if you’re calling from a Jio SIM, another if you’re not, and a separate line for JioFiber and JioAirFiber. Whether you’re dealing with a billing question, a network issue, a SIM activation problem, or want to lodge a complaint, this page lists every verified way to reach Jio support — phone, WhatsApp, live chat, and escalation — along with office hours and what to expect from each channel.

    Jio Customer Care Number

    Customer Care Number (Jio SIM)199
    Customer Care Number (Any Phone)1800-889-9999
    Complaints / Technical Helpline198
    JioFiber / JioAirFiber Support1800-896-9999
    Email[email protected]
    Websitejio.com

    Toll-Free Number

    Both 199 (from a Jio SIM) and 1800-889-9999 (from any network, including landlines) are toll-free and available 24/7 — no call charges apply either way.

    Email Support

    Email Address[email protected]
    Response TimeTypically within 24–48 hours
    Best Use CaseDetailed complaints, billing disputes, document-heavy queries

    For anything urgent — a network outage or an activation issue — phone or the MyJio app will get you a faster response than email.

    Office Address

    Reliance Jio Infocomm Limited

    Reliance Corporate Park, Ghansoli,

    Navi Mumbai, Maharashtra

    PIN: 400701

    View on Google Maps →

    WhatsApp Number

    General Jio Support70007 70007
    JioFiber / JioAirFiber Support70005 70005

    Save the number and message “Hi” to start — the WhatsApp assistant handles plan queries, recharge status, and basic troubleshooting without needing a call.

    Working Hours

    DayTime
    Monday – Sunday (phone helpline)24 hours
    Retail store hours (varies by outlet)10 AM – 8 PM

    The phone helplines run 24/7. Physical Jio stores follow local retail hours, which vary slightly by location — check the store locator on the Jio website or app before visiting.

    Complaint Process

    1. Call 199 (Jio SIM) or 198 for a dedicated complaint line, or raise a ticket through the MyJio app under Help > Register a Complaint.
    2. You’ll receive a complaint/reference number — save it for follow-up.
    3. Most complaints are resolved within 24–72 hours depending on the issue type.
    4. If unresolved past that window, call back quoting the reference number and ask for escalation to a senior support representative.
    5. For complaints that remain unresolved, Jio’s nodal officer and appellate authority contacts are listed on the official Jio website under Grievance Redressal.

    Live Chat

    • Website Chat: Available at jio.com via the live chat widget.
    • App Support: Open the MyJio app → Help → Chat with Us for real-time assistance, complaint tracking, and FAQs.

    FAQs

    What is the Jio customer care number?

    Dial 199 from any Jio SIM, or 1800-889-9999 from any phone, including landlines and other networks. Both are toll-free and available 24/7.

    Is there a toll-free number for Jio?

    Yes — 1800-889-9999 works toll-free from any phone, and 199 is toll-free from a Jio SIM.

    How can I contact Jio customer care?

    By phone (199 or 1800-889-9999), live chat on the MyJio app or website, WhatsApp (70007 70007), or email ([email protected]).

    What is the support email?

    [email protected], with responses typically arriving within 24–48 hours.

    Is customer support available 24×7?

    Yes, the phone helplines operate 24 hours a day, every day.

    How can I file a complaint?

    Call 198 or 199, or use “Register a Complaint” in the MyJio app. You’ll get a reference number to track and, if needed, escalate.

    What are the office timings?

    Phone support runs 24/7. Retail stores generally operate 10 AM–8 PM, though this varies by outlet.

    Is WhatsApp support available?

    Yes — message 70007 70007 for general support, or 70005 70005 for JioFiber/JioAirFiber.

    How long does it take to receive a reply?

    Phone and chat are typically real-time. Email responses usually arrive within 24–48 hours.

    Where is the head office?

    Reliance Corporate Park, Ghansoli, Navi Mumbai, Maharashtra – 400701.

    Related Guides

    Placeholder links — point these to your own published pages once they exist.

    Information on this page is cross-checked against Reliance Jio’s official help pages (jio.com) as of 2026. This is an independent support guide and is not affiliated with Reliance Jio Infocomm Limited. Numbers and timings can change — verify on jio.com before publishing updates.

  • Shopsy Customer Care Number

    Shopsy Customer Care Number (2026) | Official Support, Email & Complaint Process

    Support Guide

    Shopsy Customer Care Number & Support Guide (2026)

    Updated for 2026 · Verified against Shopsy’s official contact page

    Before you call anyone Shopsy has not published a public customer-care phone number. Numbers circulating on third-party “customer care” directories are unverified and unofficial — some have been linked to complaints of scam calls. Use only the channels below.

    Official Shopsy Support Channels

    Shopsy is owned and operated by Flipkart. It runs on a digital-first support model rather than a traditional call centre — most issues are meant to be raised and tracked from inside the app or website, against the specific order.

    Email Support
    [email protected]
    Support Hours
    10:00 AM – 5:00 PM IST
    Response Time
    Within 24 hours (business days)
    Phone Helpline
    Not publicly listed

    For account and order-specific issues, in-app support is faster than email because it’s already linked to your order ID and history.

    How to Contact Shopsy — Step by Step

    1. Open the Shopsy app or website and go to My Orders.
    2. Select the specific order your issue relates to — support tied to an order resolves faster than a general query.
    3. Choose the closest matching issue (delayed delivery, damaged item, wrong item, payment failure, etc.).
    4. Attach photos if the issue involves a damaged or incorrect product.
    5. If the in-app flow doesn’t resolve it, email [email protected] with your order ID and a clear description.

    How to File a Complaint

    Start with the in-app complaint flow on the relevant order — this creates a trackable ticket. If it goes unresolved past a reasonable timeframe, follow up by email rather than repeating the same in-app request, and keep your order ID and any screenshots ready in the same thread.

    Escalating to the Grievance Officer

    If a complaint remains unresolved through normal support, Shopsy (as a Flipkart-owned platform) provides escalation through Flipkart’s Grievance Officer.

    Grievance Officer Contact

    Email: [email protected]

    Timing: Monday–Saturday, 9:00 AM – 6:00 PM IST

    Return & Refund Support

    Cancellations are generally possible up to 24 hours before the order is placed for delivery, or by refusing the package at the doorstep. Return eligibility varies by product category, so check the return window listed on the product page before purchase. Refund timelines depend on the original payment method — track status from My Orders → Order Details.

    Seller Support

    Shopsy also supports individual sellers running their own storefronts on the platform. Seller-side issues — payouts, listing problems, account verification — are handled through the Seller Dashboard rather than the buyer support flow, and shouldn’t be routed through the general customer care channels above.

    FAQs

    What is the Shopsy customer care number?

    Shopsy has not published an official public phone number. Numbers on third-party directories are unverified — use email or in-app support instead, or the Flipkart grievance officer for unresolved cases.

    Is Shopsy customer care available 24×7?

    No. Official support hours are 10:00 AM–5:00 PM IST on business days; email replies typically arrive within 24 hours.

    How can I contact Shopsy support?

    Through the app or website via My Orders, or by emailing [email protected] with your order ID.

    How do I escalate an unresolved complaint?

    Email Flipkart’s Grievance Officer at [email protected], since Shopsy operates under Flipkart.

    Related Guides

    Placeholder links — point these to your own published pages once they exist, rather than leaving them as # or linking externally.

    Information on this page is sourced from Shopsy’s official contact page and Flipkart’s published grievance process, current as of 2026. This is an independent support guide and is not affiliated with Shopsy or Flipkart.

  • Hello world!

    Welcome to WordPress. This is your first post. Edit or delete it, then start writing!